Consumers Energy launches online outage map

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Consumers Energy has launched its first-ever on-line outage map that provides current information about electric outages and an estimate of when service will be restored. The new outage map is at:

The map geographically displays information to show communities affected by power outages across Consumers Energy's electric service territory. Map users can also zoom to outage and restoration information for a specific area by entering a Michigan address, city, township or ZIP code.

In addition to showing the location of outages, the map provides: Number of customers affected, time of outage, estimated time of restoration and status of the outage.

Customer outages are displayed as colored polygons of varying sizes to indicate the approximate area and scale of an outage. Different map backgrounds can be selected, including both a street map and satellite map. Additional outage information is available for viewing at city or county levels. The outage numbers shown in the detail are estimates and may change as Consumers Energy gathers more information.

The map can also be accessed using a smartphone or tablet. This new map complements Consumers Energy's existing mobile website, which allows customers to report electric outages and get restoration information.

Consumers Energy, a unit of CMS Energy, provides natural gas and electricity to 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

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