Outage Management

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OUTAGE MANAGEMENT ARTICLES

J.D. Power: Customer satisfaction with residential electric utilities improves; lags other industries

Overall customer satisfaction with residential electric utilities has increased year over year, d...

ComEd to partner with AMSC to increase resiliency, security of Chicago electric grid

AMSC, a global energy solutions provider serving wind and power grid industry leaders, announced ...

Eaton modernizes power grid in Connecticut city

The substation will help the district lower the cost of electricity while enhancing grid stabilit...

EPRI helps Brazil maintain electric reliability for World Cup

As the world’s largest sporting event, the World Cup is putting the Brazilian power system to the...

Met-Ed restores power to 88 percent of customers affected by outages

Work continues in the hardest hit areas in York, Adams, Cumberland and Lebanon counties

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WHITE PAPERS

Rethinking Smart Grid Data Analytics From difficult-to-understand data stores to profitable business insight

What’s driving the boom in smart meter data? Why is it becoming more urgent to unlock its value? How can utilities approach data analytics not only...

Securing the Smart Grid: Achieving the Ultimate Goals of Safe Information Access

What security measures should your AMI system employ? Has your system security been evaluated by third parties? What would happen if a new threat w...

3D Interoperability for Multi-Dimensional Benefits

Previous 2-dimensional approaches to interoperability are quickly being replaced by more advanced, benefits-enhancing 3-dimensional methods of comm...

What is Best-in-Class in Contractor Management? White Paper

The What is Best-in-Class in Contractor Management? white paper delivers 10 strategic elements found in leading contractor management systems acros...

WEBCASTS

Understanding Moisture Dynamics in Power Transformers

While the need to measure moisture in power transformers has been well documented and is universally accepted, the understanding of how moisture moves within a transformer under various conditions ...
( 09/23/2014 / 09:00 AM

Streamline Utility Field Inspections to Improve System Reliability &  Customer Satisfaction

Arm your workers with solutions that improve productivity and customer satisfaction. Listen in and learn from Intel, TC Technology, and Motion Computing.

( 08/19/2014 / 01:00 PM

Customers first: how utilities are using customer engagement to conquer new business challenges

Join ELP for a moderated discussion with Opower and Chartwell Research around customer engagement technology and the value proposition behind it. This discussion will provide examples of effective ...
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Building a Smart Utility: Distribution Network Optimization and Customer Engagement - The Efficiency Link

Attend the Schneider Electric live webcast to hear executives from Austin Energy and Burbank Water and Power detail their roadmap, drivers, and benefits in becoming a Smart Utility: fully engaging ...
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