White Papers WAUSAU Financial Systems

UTILITIES: DON'T GET LEFT BEHIND AS CUSTOMER MANAGEMENT LEAPS AHEAD!

American Electric Power (AEP) ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. AEP serves approximately 5.3 million customers in 12 states covering more than 200,000 square miles. AEP prides itself on providing exceptional customer service and was in need on an integrated receivables processing solution that would allow them to reduce customer inquiry response time when it came to disputes over utility bills. Learn how AEP implemented an integrated receivables solution and find out how they have improved customer service, reduced payment float time and more in this customer case study from WAUSAU Financial Systems.

Sponsor:	WAUSAU Financial Systems
Date:	Nov 23, 2011

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