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Genesys 2001 Junipero Serra Blvd. Daly City, CA 94014 1-888-GENESYS http://www.genesyslab.com info@genesyslab.com |
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About Genesys
Genesys, an Alcatel-Lucent company, is the world's leading provider of contact center and customer service management software - with more than 4,000 customers in 80 countries, directing more than 100 million interactions every day. Genesys enables companies to deliver a superior customer service experience in real-time. Consumers today expect good service whether they contact companies by phone, e-mail, video, SMS, IM or over the Web. They expect speed, accuracy and easy access to information. |
