Learn how SAP AMI Integration for Utilities makes customer meter data automatically and instantly available to back-end systems supporting customer management, billing, and analysis. This integration enables cost-effective customer service, market efficiency, and optimized revenues and demand management.

This report will discuss how to:  Drive customer satisfaction and behavior with powerful demand side management  Implement flexible but reliable and efficient processes to increase your ROI while leveraging the existing infrastructure  Leverage billing, CRM and AMI to communicate with customers proactively in real time  Become more agile to meet future regulations and trends

Wonder how advanced meter infrastructure (AMI) can help utilities innovate cost-effective business processes for sales and customer service and facilitate market efficiencies and automate data exchanges? The SAP NetWeaver technology platform and service-oriented architecture can support your AMI implementation.

Learn how the SAP for Oil & Gas solution portfolio provides functionality that gives fuel marketers and distributors visibility into their distribution network, integrates customer information, and automates processes to improve efficiency, forecast accuracy, and adaptability.

This white paper discusses fundamental issues that impact an organization's ability to forecast accurately. These issues include the operational definition of "demand," what to forecast, how to measure performance, organizational practices and demand volatility. Without addressing these issues, the investment may yield no return.