What Water Utilities Can Do Today To Prepare For the Future
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Sep 09, 2009
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Dorothy Greene, Business Operation Support Manager, Gainesville Regional Utilities
Christine Marion, Controller, Gainesville Regional Utilities
Joanne Kelley, Industry Principal, SAP
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At the American Water Works Association (AWWA) 2009 Annual Conference and Exposition, water-industry leaders discussed some critical issues: aging infrastructure, aging workforce, providing potable water, climate change, funding, as well as environmental and regulatory issues.
There is no argument that the industry is preparing for changes to respond to the current situation and build sustainable operations. The issues will not go away, regardless of limited capital funding. And several industry leaders call for the need to move faster. Water utilities are facing these vital questions:
- What can utilities do now to ensure that their operations are efficient, sustainable, and able to meet the needs of the future?
- What is your organization’s plan to meet the issues of aging infrastructure and workforce?
- How will you ensure regulatory compliance, especially keeping up with unfunded mandates?
- How can you gain visibility into the risk associated with your investments to make better decisions about the actions you take?
- How can you track your investments and monitor their performance for your organization?
- How do you improve service levels for your customers?
Register Now.
We invite you to join us for a Webinar to address these questions and hear from a customer who has implemented customer information systems (CIS) by SAP and the SAP ERP application. Our featured guests are Dorothy Greene, business operation support manager; and Christine Marion, controller, of Gainesville Regional Utilities (GRU), a multi-service utility owned by the City of Gainesville. The company provides services in water, wastewater, electric, gas, and telecommunications. GRU is the fifth- largest municipal utility in Florida and it made the decision to implement CIS solutions from SAP. When support expired for the company's existing ERP system, GRU decided to replace the system, which had limited functionality. GRU wanted to create a strategic foundation for the transformation of its financials and become more efficient.
In 2009, the company started its implementation of SAP ERP. In this Webinar, GRU will share some of the benefits gained from the implementation so far:
- Financial close has been reduced by ten days.
- Organizational readiness is improved because of a well-orchestrated change- management initiative.
- Efficiency is increased because of a new financial-accounting and management-cost-reporting system.
- Manual travel processes are now automated.
For more than 20 years, SAP has offered the utility industry’s most lauded and recognized customer information system, enterprise resource planning and enterprise asset management applications. Deployed in more than 1,100 utilities worldwide, SAP solutions serve as the enterprise backbone, ensuring utility business processes work seamlessly and efficiently–even across lines of business–and enabling utilities to manage performance to goals.
Join Gainesville Regional Utilities and SAP for this timely Webinar.
SAP :
SAP is the world's leading provider of business software*. Today, more than 41,200 customers in more than 120 countries run SAP® applications - from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Powered by the SAP NetWeaver® platform to drive innovation and enable business change, SAP software helps enterprises of all sizes around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. SAP solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at
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(*) SAP defines business software as comprising enterprise resource planning and related applications such as supply chain management, customer relationship management, product life-cycle management and supplier relationship management.
