Pacific Gas and Electric proposes radio off choice for smart ...
... the radio, manually reading the meters every month, modifying IT systems and providing information to customers on the program through call centers and other ...
CS Week 35 Promises to be Dynamic - POWERGRID International ...
... Forums range from the new Credit and Collections group to Call Centers, 311 and Legacy CIS, Oracle and SAP user groups and SmartGridPoint. ...
Putting Less Energy, More Impact Into Customer Communications ...
... to pay that are kept. Georgia Power call centers are reaping the benefits of the system, as well. The 550 employees are spending ...
Dominion Virginia Power working to restore service to customers ...
... highest priority for power restoration is always given to public safety and emergency situations such as hospitals, emergency 911 call centers, and municipal ...
The Smart Meter Opportunity, Threat - POWERGRID International ...
... first year. The complexity of smart metering might increase rather than decrease cost to serve in call centers in the long term. By ...
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A Simple Solution for a Complex Issue: NERC Reliability Standards and 3M ACCR
The reliability environment for transmission providers has changed. NERC is now implementing legally enforceable reliability standards, and compliance has become ... Sponsored by:
3M
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Managing Grid Integrity and Affordability in a Changing World
Delivering the power that drives our economy and ensures our safety and well-being is the function of the transmission grid. However, the industry faces a ... Sponsored by:
3M
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UTILITIES: DON'T GET LEFT BEHIND AS CUSTOMER MANAGEMENT LEAPS AHEAD!
American Electric Power (AEP) ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. ... Sponsored by:
WAUSAU Financial Systems
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An Introduction to Advanced Distribution Management Services
Distribution grids need data and systems to drive safe and reliable operations. As SCADA, distribution automation, and outage management systems prove, dramatic ... Sponsored by:
Oracle Corporation
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Oracle Utilities Customer Care and Billing 2.3.1 Demonstrates Extreme Performance on Oracle Exadata
As Utilities plan new service options and programs that respond to emerging customer and community needs, questions naturally arise about the ability of existing ... Sponsored by:
Oracle Corporation
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