Happy Birthday to Us! POWERGRID International Hits A Milestone ...
... Before that blackout that took out a solid chunk of the Northeast this summer, call centers and outage management articles were probably the ones you flipped ...
Leveraging Software for the Smart Grid Transition - Utility ...
... This information, which can be displayed on outage maps for customer and public-service use, helps call centers inform customers about the timing of service ...
Outage Management and Customer Relationships - Utility Automation ...
... then, that within the utility, organizational boundaries largely separated grid engineers from the business people handling call centers and residential billing ...
Common Ground Alliance's most comprehensive DIRT report finds ...
... That number was approximately 75,000 in 2008. More than ever, homeowners are calling their one call centers prior to beginning projects on their properties. ...
A Telecom Framework for Supporting Smart Grid - Utility Automation ...
... Historically, extranet connections were centralized at hosting centers (data, control, operation and call centers); however, as smart grid technology matures ...
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Bill Payment for Service Industries
Overview of the benefits to utility companies of accepting credit and debit cards and processing recurring payments.... Sponsored by:
MasterCard Worldwide
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MasterCard Utility Industry Program
Overview of the benefits of accepting credit and debit cards for utility payments.... Sponsored by:
MasterCard Worldwide
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How Do You Put "Smart" into Smart Grid?
Just as the advent of the Internet represented a new dawn in personalconnectivity and communication, the smart grid infrastructure, including smartmetering and demand ... Sponsored by:
SAS Institute Inc.
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Data Requirements for Advanced Analytics
Download the Data Requirements for Advanced Analytics, to discover how your organization can use advanced analytics to discover relationships, predict the future ... Sponsored by:
SAS Institute Inc.
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Enterprise Asset Management Solution Brief
Learn how you can maximize return on enterprise assets – reduce costs, manage capital expenditures, and improve asset utilization and maintenance. The SAP ... Sponsored by:
SAP America, Inc.
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