Outage Management Evolves - Utility Automation/Electric Light & ...
... Common technical integration includes CIS, AMI, SCADA, IVR, call centers, outage web maps, outage graphics, e-mail and text outage information. ...
Consumers Prefer Electronic Payments - POWERGRID International ...
... Utilities also can reduce exposure to bad checks, write-offs and disconnects and reduce costs and time spent processing queries via call centers. ...
GPS Technology is Enhancing Underground Utility Locating - Utility ...
Communication in the underground locating business is vital to providing accurate and timely information between one-call centers, utilities, locators and ...
Taking Relationships off Hold - POWERGRID International/Electric ...
... Because utility services are essential and call volume to utilities changes with the weather, there’s no ideal staffing level in call centers. ...
Happy Birthday to Us! POWERGRID International Hits A Milestone ...
... Before that blackout that took out a solid chunk of the Northeast this summer, call centers and outage management articles were probably the ones you flipped ...
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A Geospatial Solution for Simplifying Profitable Integration of Renewable Energy
As fossil fuels grow scarce and increase in price and as the consequences of greenhouse gas emissionsworsen, governments worldwide are creating new, more complex ... Sponsored by:
Space-Time Insight
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How Does Forecasting Enhance Smart Grid Benefits?
The smart grid is viewed as the enabler for the energy and utilities sector now grappling with new economic and regulatory realties coming out of the global recession. ... Sponsored by:
SAS Institute Inc.
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Crisis Management: How to Beat the Odds and Come Out a Hero
A crisis does not have to be a catastrophe. Threats abound: hurricanes, typhoons, wildfires, lightning strikes, extreme temperature, intense wind, floods, ice, local ... Sponsored by:
Space-Time Insight
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Analytics: The Art and Science of Better
Organizations that are succeeding despite the down economy are using automated analytical tools for a more scientific approach to decision making. Their results? ... Sponsored by:
SAS Institute Inc.
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8 Business Analytics Essentials
What if you could take 8 essential steps toward being an analytical company that can easily identify your most profitable customers, accelerate product innovation ... Sponsored by:
SAS Institute Inc.
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