Customer Service: Billing: POWERGRID Intl - Electric Light and Power
Billing News

Tests verify PG&E smart meter accuracy - POWERGRID ...
... Other diversions from best practices caused a frequent metering and billing errors that added to customer concerns that the meters were malfunctioning, the ...

Duke Energy beefs up its smart grid communications architecture ...
... send it over a telecommunications network to Duke Energy, where the information is collected and used for various business purposes such as billing and power ...

Oracle develops Oracle Utilities Meter Data Management 2.0 ...
... Oracle Utilities Meter Data Management 2.0 minimizes data duplication and interoperates with Oracle Utilities Customer Care and Billing, enabling, for example ...

OPower, Connexus announce energy efficiency results - POWERGRID ...
... PSE’s comprehensive analysis incorporated monthly billing data, program specific characteristics, customer demographics and climate data over a three-year ...

OSIsoft teams with SAP in the Korean Jeju smart grid project ...
... This allows customers to benefit from capabilities on the smart grid, such as optimized meter to cash, extended customer service, time of use billing and demand ...

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WHITE PAPERS

Featured White Papers

How Does Forecasting Enhance Smart Grid Benefits?
The smart grid is viewed as the enabler for the energy and utilities sector now grappling with new economic and regulatory realties coming out of the global recession. ...
Sponsored by:  SAS Institute Inc.
Crisis Management: How to Beat the Odds and Come Out a Hero
A crisis does not have to be a catastrophe. Threats abound: hurricanes, typhoons, wildfires, lightning strikes, extreme temperature, intense wind, floods, ice, local ...
Sponsored by:  Space-Time Insight
Analytics: The Art and Science of Better
Organizations that are succeeding despite the down economy are using automated analytical tools for a more scientific approach to decision making. Their results? ...
Sponsored by:  SAS Institute Inc.
8 Business Analytics Essentials
What if you could take 8 essential steps toward being an analytical company that can easily identify your most profitable customers, accelerate product innovation ...
Sponsored by:  SAS Institute Inc.
Bill Payment for Service Industries
Overview of the benefits to utility companies of accepting credit and debit cards and processing recurring payments....
Sponsored by:  MasterCard Worldwide
Featured Video
Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of May 25, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of 5-18-2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of May 4, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; distribution; Doe; Electric Utilities; electricity; FERC; Green Energy; metering; NERC; NRC; outage management; photovoltaic; renewable energy; SCADA; T&D; transmission; Transmission & Distribution; Utilities; utility; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of April 27, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; distribution; Doe; Electric Utilities; electricity; FERC; Green Energy; metering; NERC; NRC; outage management; photovoltaic; renewable energy; SCADA; T&D; transmission; Transmission & Distribution; Utilities; utility; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of March 9, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of March 2, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor in chief Teresa Hansen for a special weekly news wrap up from the DistribuTECH show floor.; advanced metering; Distributech; distribution; energy; smart grid; transmission; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of April 20, 2009; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; distribution; Doe; Electric Utilities; electricity; FERC; Green Energy; metering; NERC; NRC; outage management; photovoltaic; renewable energy; SCADA; T&D; transmission; Transmission & Distribution; Utilities; utility; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of April 13, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of March 16, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of 4-5-09; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; distribution; Doe; Electric Utilities; electricity; FERC; Green Energy; metering; NERC; NRC; outage management; photovoltaic; renewable energy; SCADA; T&D; transmission; Transmission & Distribution; Utilities; utility; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of April 6, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of March 23, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of February 23, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of February 16, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; Distributech; distribution; Doe; dtech; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; utility automation and engineering T&D; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of February 9, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; Department of Energy; distribution; Doe; Electric Utilities; electricity; energy efficiency; energy plan; Energy policy; FERC; Green Energy; metering; NERC; NRC; Obama; outage management; outage management system; photovoltaic; renewable energy; SCADA; solar energy; T&D; transmission; Transmission & Distribution; Utilities; utility; wind energy; Join editor-in-chief Teresa Hansen for the Weekly News Wrap-Up for the week of January 26, 2009.; advanced metering infrastructure; ami; AMR; automatic meter reading; CIS; customer information system; cyber security; cybersecurity; demand response; distribution; Doe; Electric Utilities; electricity; FERC; Green Energy; metering; NERC; NRC; outage management; photovoltaic; renewable energy; SCADA; T&D; transmission; Transmission & Distribution; Utilities; utility; The Vaculift Advantage; In Home Energy Monitors and Displays; AEP Slideshow; featured video; Utility Lines;