Table of ContentsFeature StoryService is our BusinessConsumers Energy, a utility serving more than 6 million customers in Michigan as the principal subsidiary of CMS Energy, is addressing customers' needs as lifestyles and service habits change.
Using the Right Herbicide for Right-of-Way MaintenanceBefore they write their herbicide bids, the four senior forest managers at Progress Energy, headquartered in Raleigh, N.C., meet to determine which products will be needed throughout the service area.
UPCE Featured Latest Products & More in TampaThis year's Utility Products Conference & Expo (UPCE), held in Tampa, Fla., March 23-24, 2010, brought attendees the latest products, demonstrations, training and more.
Product FocusT&DMxVision WeatherSentry Online Customer ProfileFounded in 1938 as a rural electric co-op, Community Electric Cooperative covers 770 square miles in southern Virginia.
Power MonitoringHigh-voltage Remote Monitoring Solution for SF6 Circuit BreakersWith the Environmental Protection Agency (EPA) increasing requirements pertaining to sulfur hexafluoride (SF6) gas leaks in high-voltage power equipment, and with all the industry talk about the importance of reducing losses of SF6 and improving the environment, many utilities are looking for new ways to comply with these standards and ensure their networks are safe and secure.
Wire, Cable & Fiber OpticsAutomating Paperwork for Electric UtilitiesElectric utilities are facing increasing pressure to provide superior quality and reliable service to their customers while also seeking higher efficiency in their work forces and processes.
Overhead & UndergroundGPS Technology is Enhancing Underground Utility LocatingCommunication in the underground locating business is vital to providing accurate and timely information between one-call centers, utilities, locators and excavators.
Small City, Big Modernization PlansFor a city of some 7,500 residents, the future is now as Princeton, Ill., continues to modernize itself through a program that will eventually see all overhead electrical utility cables placed underground.
Learn How to Avoid Hazards Before Picking up the ShovelTaking out a shovel and digging a hole appears to be a simple activity, but there are hidden dangers beneath the surface.
S.A.F.E. at WorkCan We Do This?Have you ever watched ABC's Sunday Night TV show called Extreme Home Makeover?
DepartmentsEditor's LetterThe Service Business-Yesterday's Passing Grade May Not be Enough for Today or TomorrowCustomers' needs change as their habits and lifestyles evolve.
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