Customer Service
CUSTOMER SERVICE ARTICLES
Itron to serve 1.25 million customers in U.K. metering contract
Itron is providing a B2B customer support call center, prepayment vending transaction management, meter data management (MDM), data reporting, tech...
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AT&T provides Duck River Electric with smart grid packageThe utility came to AT&T to upgrade their smart grid infrastructure, reduce operational costs and improve customer service |
Gov. Cuomo says 'broken' LIPA to be taken over by PSEG
LIPA will still be allowed to receive federal disaster funding and will maintain certain tax advantages of a publicly owned utility, according to C...
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WEEKLY NEWSCAST
CUSTOMER SERVICE WIRE NEWS
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WHITE PAPERS
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Understanding the Limitations of a Traditional Power Factor Measurement and its Analysis
A line-frequency power factor measurement is the electric power industry’s most widely embraced electrical field diagnostic test with which to asse...
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A Revolution in Current Transformer Testing
Different test devices and methods are used in the market to verify the performance of current transformers during development, production, instal...
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Orange and Rockland Utilities: “Smart Grid Testing of Reclosers and Sectionalizers in a Distribution Automation & Restoration (DAR) System” (OMICRON Magazine reprint)
Testing of reclosers and sectionalizers in distribution networks has become demanding for both the testing personnel and the test equipment used. S...
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Profile for the Use of Precision Time Protocol in Power Systems
Electric utilities globally have initiatives to modernize their grids. Each utility will create their own path to the “smart grid” bas...
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WEBCASTS
Upcoming |
The Smart, Work-Ready Solution for Your Fleet - Second Unit Bodies with CNG Fuel System
Fleet managers will discover how to reduce fuel costs, while maintaining performance and reliability, by transitioning their fleets to Compressed Natural Gas (CNG) and how to select the best combin...
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06/11/2013
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Sponsored by
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On Demand |
Achieving IT/OT Convergence using Advanced Communication Networks
In this webinar, representatives of Avista, an investor-owned utility headquartered in Spokane, Washington, will describe their approach to achieving IT/OT convergence in grid modernization project...
Sponsored by
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From Project to Deployment: Realizing Benefits with ADMS TechnologyADMS TechnologyJoin us for a series of discussions examining two deployed DMS projects, with embedded SCADA technology, and one project adding OMS for a complete ADMS solution. Sponsored by
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CURRENT ISSUE
Electric Light & Power
March 2013
Volume 91, Issue 2
MOST POPULAR ARTICLES
- Electric Light & Power/POWERGRID International Weekly Newscast
- With More Wind Energy, PJM Could Save Customers $7 Billion per Year
- Eye on the Grid: Honoring the Inventor Behind Alternating Current
- AWEA: Transmission Still a Barrier for Wind Power
- Navajo Generating Station Worth Billions to Navajo Nation
- Communication Networks Transform Tomorrow's Utility
- Nuclear Energy Institute Elects Board Leadership
- DOE: New Battery Could Help Solar and Wind Power the Grid
