Human Capital Effectiveness Report

Sponsored by

PwC Saratoga

PwC Saratoga Utilities Consortium brings together utilities to focus on the unique challenges of the industry and to provide a forum through which work force and HR topics can be benchmarked and best practices shared. This year's Executive Summary for the Utilities Sector focuses on key trends from the participating organizations across dozens of utility-specific work force measures.

As the economy continues to strengthen, PwC Saratoga expects that turnover for employees in their first year will rise. Organizations are continuing to focus on the quality of new hires by evaluating and enhancing their hiring, onboarding and assimilation practices to improve engagement among new joiners. Utilities also are focusing their attention on the implementation of succession and work force planning tools to mitigate future challenges caused by the retirement of these populations.

“The PwC Saratoga 2013/2014 US Human Capital Effectiveness Report” includes data from U.S. operations for more than 300 organizations that represent 12 industry sectors for the 2012 calendar year. Utilities sector benchmarks are based on data submitted by a consortium of 29 utilities with nearly a quarter of a million employees.

The report examines recent trends and what they mean for various industries. In this report, topics explored include top themes that emerge from the perspective of the utilities sector compared to a cross-sector view.

The full report contains thousands of additional benchmark results based on more than 30 demographic segments.

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